Resources and Services

CITS Student Resources and Services

Academic Advising

Academic advising is provided by your high school counselor in collaboration with UMD CITS program staff. Set up an appointment with CITS Coordinator, Brooke Rabideau, if you would like to know more about:

  • Liberal education requirements
  • Transferology support
  • Accessing UMD resources, including the tutoring center
  • MyU support

MyU Support

Each student needs to activate their MyU account to access their transcripts, grade information, and UMD email. You will receive a letter in the mail with instructions on activating your account. For support initiation your MyU Account, see the resources below:

Logging into your MyU account requires secondary authentication through "Duo Mobile." This requires you to verify your identity using your cellphone. We recommend downloading the app. 

Is your school a "No Phone Zone?" bypass having to use your cellphone for Duo Secondary Authentication after the initial setup by follow the guide below:

Academic Advising

Academic advising is provided by your high school counselor in collaboration with UMD CITS program staff. Set up an appointment with CITS Coordinator, Brooke Rabideau, if you would like to know more about:

  • Transferology support
  • Accessing UMD resources, including the tutoring center
  • MyU support
  • Information on how your UMD CITS course(s) may fulfill UMD Liberal Education program requirements and your progress towards earning a UMD degree before you even come to campus

Tutoring Services

Access UMD's tutoring services for free! Come to campus for tutoring or schedule a virtual appointment. Email the Tutoring Center or Writer's Workshop for a virtual appointment (please email through your UMD email). Contact information is below:

Tutoring Center | Contact: [email protected]

  • Supports for sciences, languages, math, and more!

Writers' Workshop | Contact: [email protected]

  • Support for all things writing! This includes essays, resumes, cover letters, research, and more!

In Person Appointments:

  • Securian Learning Commons on the 2nd floor of the Kathryn A. Martin Library

  • View the list of courses supported

  • Schedule an appointment through WCOnline (UMD email required) 

Library Resources

You have access to all library resources that an on campus UMD student would! Visit the library webpage to learn more about their research catalogs and services!

  • Chat with a librarian in real-time! This service is available 24/7 and you will be connected to a real, human librarian
  • Library electronic databases for research projects/papers 
  • Interlibrary Loan services
  • Library Reference services

Technical Support

Contact the UMD ITSS Help Desk for technical assistance. ITSS can help you with your MyU account, email problems, basic software questions, advice on computer purchases, wireless assistance, Duo Security., and More! 

Call in, Walk in or Email:

Additional Resources and Services

Student Supports

Transitioning to College Level Work

Visit the Effective U site to find useful tutorials on how to learn new ways to:

  • Study better;
  • Manage your time;
  • Manage stress;
  • Take better notes; and
  • Prepare for tests/exams. 

Contact UMD Disability Resources to Request Accommodations for your CITS Course

CITS students may request accommodations through UMD’s Disability Resources Office. 

  1. Complete the Request for Accommodation Form
  2. Email the DR Office to schedule a welcome meeting: [email protected]
  3. At the welcome meeting, chat about barriers and accommodations to address them
  4. DR staff set up accommodations, and the student receives an accommodations letter to share with their CITS teacher.

Mental Health and Wellbeing

Interactive Campus Map - Come visit us! 

Are you interested in taking the next steps by submitting an application to attend UMD?

Visit the UMD Admissions page to learn more! 

Additional Student Support Links: